Policies
Refund Policy
Last updated November 2026
Perishable goods
Due to the perishable nature of coffee, opened or used items cannot be returned.
Eligible returns
Unopened items are accepted within 7 days of delivery if they were damaged in shipping, you received the wrong item, or the item is defective.
How to request
Contact us at blurrnewcc@gmail.com within 7 days of delivery with your order number and photos of the item and packaging.
Refunds
Once your return is inspected and approved, the refund is issued to your original payment method within 10 business days.
